Monthly Archives: August 2015

Use Pinterest as Your Marketing Partner

Pinterest-logoPinterest is now valued at 11 billion dollars after a recent infusion of venture capital funding. The user base keeps expanding and Pinterest is rolling out new changes that just might prove to help with your marketing strategy.

We’ve talked about Pinterest in this space before. Most notably about how Pinterest is not just for women – perhaps one of the greater misconceptions about the website. In fact, men are now the fastest-growing demographic. At last count, males accounted for 12 million Pinterest users. That is more than the subscription base of GQ, Esquire and Sports Illustrated magazines combined!

To get men (and women) to pin (and buy) from you, make sure your website has pages with your products and services that are pinnable. To do this, check out this Pinterest page on how to build a Pin It button.

So, here are some ways you can take your marketing up a notch with Pinterest.

  1. Take Advantage of Improved Search Functionality

Pinterest has recently updated their search feature. Search results are now more relevant to the user. So to make sure you are found in the new Pinterest Guided Search, always include descriptions in your pins and pinboards that are keyword-rich. Use keywords that are unique to you and your business.

You can even influence how your blog post images are found in Pinterest! When you upload an image to your website or social media site, make sure you include “Alt Text” for each image. Pinterest automatically reads this “Alt Text” when someone pins your image. When they do, your “Alt Text” becomes the default description for that image.

Additionally, Pinterest’s Guided Search looks at pin descriptions to determine which pins are relevant to show in user searches. So be sure your “Alt Text” includes keywords relevant to your business and the image.

  1. Enhance User Experience with Rich PinsPinIt-1cwcc34

A Rich Pin is a special pin that offers more information than regular pins on Pinterest. There are five
types of Rich Pins: Article, Product, Recipe, Movie and Place.

The most likely ones for business use are the Article, Product and Place pins. These are not just for big brands. Bloggers and website owners can add Rich Pins to their content.

As an example, an Article Pin could include a blog post headline and the article’s introduction below the image. A Place Pin could show a map of your business location and driving directions. Once you have added Rich Pins to your website and blog posts, the data populates to Pinterest when someone pins your image.

There are three steps to adding Rich Pins to your online content.

  1. Add Open Graph or Schema.org markup to individual posts or pages of your site.
  2. Use the Pinterest Rich Pin Validator to make sure Pinterest sees your Rich Pin data.
  3. If Pinterest gives you the thumbs-up, click “Apply now” in the validator to submit your Rich Pin to Pinterest. Make sure to select “HTML tags” when you’re applying.

If your blog or website is built on WordPress, use the Yoast SEO plugin to add Open Graph data to your posts for the most Rich Pin types. There are several WordPress plugins available to make the process easier.

Learn more about Rich Pins with this Pinterest article.

  1. Buy Promoted Pins

Yes! Pinterest is launching advertising! Using the Pinterest Promoted Pins program, you can get your pins placed in other users’ feeds.

Promoted Pins blend seamlessly ith other non-paid pins in a user’s feed. At the time we posted this blog, Pinterest ad prices are considerably less than other social media sites. The Promoted Pins program is only available to U.S.-based businesses at this time.

One blogger and graphic designer is using Promoted Pins to direct users to a blog she posted with a call-to-action for a PDF of the blogger’s branding guide.

The blogger is getting a 74 percent opt-in rate on that blog post. That means a huge majority of Pinterest users are signing up for the guide after reading the post. With similar Promoted Pin campaigns, the blogger brings in 800 to 1,000 new subscribers every month. All this for less than $125 for the Pinterest ads.

For information on how to set up Promoted Pins, which will help you reach more people on Pinterest, see this Pinterest page about starting your first campaign.

  1. Prepare for Pinterest’s Buyable Pins

zcXeRe7MiIn early June, Pinterest announced they are going to allow users to buy products directly from the Pinterest Mobile App. Once launched, users will see a blue “Buy It” button on items that are available for direct checkout through the mobile app.

If you use Shopify as your shopping cart service for your website, you can get the “Buy It” button for your products now. You can also get on the waiting list for Buyable Pins by clicking this link. Pinterest will alert you when Buyable Pins are more widely available.

Click here for more information on Buyable Pins

Embedding big and bold graphics and images into your online content is more important than ever. Images encourage your users to share your work and Pinterest is a great place to share. There are many tools and resources to help you create compelling graphics. If you’re not an artist, or if you are not on speaking terms with a cousin who is, check out Canva for a free, online design your own graphic website.

You can also find high quality, royalty free, stock photography to purchase at Dollar Photo Club. All photos are just a dollar.

You can also find graphic artists that can design for you at Fiverr where prices start at just $5.

The Pinterest user base is growing; with these new Pinterest tools, now is a great time to consider adding Pinterest to your marketing mix. Your current and potential customers are on Pinterest looking for content and products like yours! Let them know you have what they want!

4 Ways to Get Customer Testimonials

testimonial-01Your job as a business is to win over the trust of potential customers who are not quite ready to do
business with you. Customers are like hoodwinked children. They are cynical and defensive about anything they hear or read. However, if a friend, or someone they know and trust, tells them something, they are inclined to believe it without question.

To make a prospective customer care about your business, you need to show them how you can make their life easier or better. Then, you need to follow through and prove it. The conventional way to prove a claim is to present positive testimonials, endorsements, or media articles and mentions about your business.

You probably already praise your business. However, statements you make about yourself just don’t have the same impact as statements that come from others. Especially testimonial-03happy, satisfied customers.

To convince a cynical potential customer – someone that may not be sure about becoming your customer – you need to let them know your current customers think you’re great. There are ways you can generate proof your business is sound and performs exceptional work.   What follows are four ways to help generate positive testimonials from your customers.

  1. Ask

The simplest way to get positive testimonials is to ask. Do this as a part of thanking your customer for their business. Send an email, or follow-up letter to each of your customers that says something like:

Testimonial-request-USE IN BODY

When your customer responds, you have your testimonial. Collect them all and use excerpts of the best lines that exemplify why others should do business with you.

  1. Create unique experiences

A few years ago, fishing hat manufacturer Tilley sent customers a letter congratulating them on purchasing one of their hats. The letter included tips on caring for the hat and made a pitch for some of their other products.

testimonial-04On the back of the letter was an “Insurance Certificate.” Should the hat become lost or stolen, the
certificate allowed a half-priced replacement hat. This unique promotion made the buying experience different. While a half-priced replacement may not work for all businesses, consider if an “insurance” idea is right for your product or service.

So why do something like this? When you have the opportunity to deliver unique experiences to your customers, follow up! After the sale, email your customers for their thoughts about doing business with you and the buying experience. Their responses become your testimonials.

  1. Recruit volunteers

If you are introducing a new product or service and have a Facebook, or other social media group, use your community to find willing testers during your launch period. Offer a pre-determined number of testers a half-price or even a free service in return for their permission to use their comments as testimonials.

It is important to remember to return the favor when you are asked to test a new product or service. Be sure to offer written comments than can be used as a testimonial for the product or service.

  1. Build relationships with credible experts

Ever read a recommendation for a new book? In the publishing world, authors often get influential people to recommend their books. This gives potential readers positive comments about the book from high-profile people.

testimonial-02So how do you approach a credible expert, someone who may get many of these requests? The smart way to approach this is to always be cultivating relationships over time. Always offer your assistance and always offer to be useful in general long before you ever conceive of your product idea.

If you are building meaningful relationships with others on social media, it should be easy to ask for input from experts. You can always find local experts to recommend your product or service. You could even ask the mayor or other well-liked city officials to try your business in exchange for permission to use their written recommendation as a testimonial.

You can also hire an expert to try your product or service. As a part of this agreement, use the expert’s name and testimonial when promoting your product.

Always ask for feedback

When you openly communicate with your social media audience and encourage their feedback, you can end up with some great testimonials. Keep your testimonials in one place so it is easy to draw from them when you create content.

If you make collecting customer comments a priority, eventually you’ll have thousands of potential testimonials and endorsements to choose from when you need to dispel doubt in the minds of cynical and defensive customers.